Transcend PMO Operations Manager

About the role

Johnson & Johnson is looking for a PMO Operations Manager to support delivery excellence for its Transcend program, a global business transformation initiative that will modernise transactional processes and harmonise them into a single clean ERP platform. The role sits in the Project/Program Management group and supports planning, governance, risk management, reporting and decision support across Commercial and Manufacturing Deploy programs. It is listed for Porto Salvo, Portugal, though alternate locations may be considered.

Key responsibilities

• Lead PMO operations and governance across program phases, with clear communication and high-quality inputs for decision forums.
• Drive integrated planning across releases, handling RAID and change control, and supervise schedule management against the integrated program plan.
• Ensure scope changes are evaluated, documented and aligned with program objectives, and deliver consistent status reporting.
• Champion predictive delivery practices, ensure compliance and quality standards, and embed a risk management culture.
• Supervise deliverables tracking and governance across releases.
• Lead and develop a diverse PMO operations team, including Deployment Leads and offshore resources, and coach and mentor team members.
• Partner with PMO leadership and Deployment Leads, and act as focal point for PMO-related issues.
• Provide timely updates on PMO performance, resource needs, risks and improvement opportunities, and drive continuous improvement.

Required profile

• Minimum bachelor's degree in business administration, engineering or a related field; advanced degree or MBA preferred.
• Minimum of 6 years of proven experience, including 5+ years in program or project management with PMO experience in large, global transformation programs, ideally including ERP implementations.
• Track record of leading PMO operations teams with cross-functional, geographically dispersed resources.
• Experience providing day-to-day leadership, coaching and support to teams in a matrixed environment.

Required skills

• Delivery governance, RAID management, schedule and scope control, status reporting and risk management.
• Data-driven decision-making and continuous improvement.
• Proficiency with project management tools and software, and familiarity with Agile and Waterfall methodologies.
• Strong communication, collaborator management and problem-solving skills.

What we offer

• Base pay range of EUR 51,000 to EUR 87,285.
• An annual bonus and/or sales commissions depending on pay grade and location.
• Vacation days, parental leave of at least 12 weeks, bereavement, caregiver and volunteer leave, well-being reimbursement and health programs.
• Service anniversary and recognition awards, and insurance plans for eligible employees and dependents.