Operations Clerk

About the role

UPS is looking for an Operations Clerk to help improve its services and customer satisfaction through administrative work. The position is seasonal and covers two shifts: Lisbon (Monday to Friday, 08:00-13:00 and 16:30-21:30) and Porto (Monday to Friday, 09:00-14:00 and 15:00-20:00). Candidates apply online, attaching an updated CV and stating their preferred location and shift.

Key responsibilities

• Support the daily administrative tasks of the department
• Work with colleagues to help achieve company objectives
• Communicate with customers by phone and email
• Welcome and assist customers at reception
• Ensure compliance with company policies and internal procedures
• Scan and process documents related to shipments and goods
• Carry out other tasks needed to run the department effectively

Required profile

• Fluency in Portuguese
• Intermediate level of English preferred
• Completion of secondary education (12th grade or equivalent) preferred
• Previous experience in a similar role is an asset

Required skills

• Basic computer skills
• Ability to handle complex situations and meet deadlines

What we offer

• Competitive salary
• Temporary positions across different locations and work schedules
• Company-provided training