Insurance Operations Administrator – Motor Policies

About the role

Marsh is looking for an Insurance Operations Administrator to join its Insurance Operations team within the Risk business, based in Lisbon. The role supports a diverse client portfolio and delivers quality service to clients and policyholders, with a focus on motor policies, including fleet management. It is a hybrid position requiring at least three days a week in the office.

Key responsibilities

• Manage motor policies, both individual and fleet
• Develop and present tailored proposals to clients
• Calculate and issue premium adjustments
• Issue insurance policies
• Contact clients and insurance companies
• Manage insurance inclusions and exclusions
• Handle related administrative tasks
• Collaborate with internal teams to ensure smooth policy management and client satisfaction

Required profile

• At least 2 years of experience working with insurance
• English and Portuguese
• Proven experience in motor policy management is a plus
• Professional contact with claims is a plus
• Strong analytical, communication and interpersonal skills, with a solution-driven attitude

Required skills

• Good knowledge of Microsoft tools, PowerPoint and especially Excel

What we offer

• A temporary one-year contract, with the possibility of extension
• Professional development opportunities and supportive leadership
• A diverse, inclusive culture and a wide range of career opportunities