Account Manager – Travel Technology

About the role

Travelport is looking for an Account Manager to own the largest regional travel agency account in Portugal. Working in a hybrid setting, you will be the main commercial liaison, ensuring client satisfaction, contract renewals and revenue growth.

Key responsibilities

• Serve as the primary sales point‑of‑contact for the assigned agency and represent both Travelport and the client.
• Develop and execute retention and growth strategies, promoting Travelport products and increasing market share.
• Manage contract renegotiations, renewals and ongoing support to secure long‑term relationships.
• Collaborate with internal teams such as Customer Support, Search Optimization, Project Management, Solution Consulting, Development and API support.
• Build senior‑level relationships within the client organisation and act as a strategic advisor.
• Identify new business opportunities, mitigate competitive threats and ensure profitability.
• Maintain up‑to‑date account plans, CRM pipeline and sales forecasts.

Required profile

• Proven experience working with travel agencies or in travel‑technology sales.
• Strong commercial acumen with a track record of managing large regional accounts.
• Excellent negotiation and relationship‑building abilities.
• Proactive, results‑oriented mindset with the ability to work across matrixed teams.

Required skills

• API integration
• CRM systems