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Application Production Support Engineer

Consort Group · Lisbonne

Nouveau
Senior 🇬🇧 English
Linux Python Bash Ansible Terraform Docker Kubernetes Jenkins Travis Concourse PL/SQL Dynatrace IBM Cloud AWS Azure

Description du poste

About the role

We are looking for an Application Production Support Engineer to ensure the stability, reliability and continuous improvement of critical banking applications in a hybrid production environment. You will work closely with operations and development teams, driving automation and cloud initiatives.

Key responsibilities

  • Build and maintain Ansible playbooks and Terraform scripts for provisioning, configuration and deployments.
  • Containerize legacy applications using Docker and Kubernetes.
  • Participate in infrastructure automation projects and CI/CD pipeline development.
  • Design and implement cloud‑based environments and support operations teams on best practices.
  • Handle production incidents, service requests and L1/L2 support, including shift‑based and on‑call rotations.
  • Monitor applications and infrastructure with Dynatrace, support disaster‑recovery activities and contribute to service‑improvement initiatives.

Required profile

  • At least 5 years of experience in demanding IT Operations or Software Engineering environments.
  • Passion for production support, automation and cloud technologies.
  • Proactive, hands‑on attitude with strong problem‑solving skills.
  • Ability to work collaboratively in a reliability‑focused team.

Required skills

  • Linux command‑line expertise.
  • Scripting in Python and/or Bash.
  • Infrastructure automation tools: Ansible, Terraform.
  • Containers and orchestration: Docker, Kubernetes.
  • CI/CD tools: Jenkins, Travis, Concourse.
  • Databases and monitoring: PL/SQL, Dynatrace.
  • Cloud platforms: IBM Cloud, AWS, Azure.
  • Experience with configuration, deployment, DR and production support in a banking environment.

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Consort Group

Lisbonne