Platform Business Analyst – French Speaker

About the role

WTW is looking for a Platform Business Analyst who is fluent in French to support the rollout of its Global Tools for French‑speaking business stakeholders. The role focuses on the Broking Platform and Risk Intelligence Central, helping users solve issues, adopt the tools, and define new functionality.

Key responsibilities

• Collaborate with French business stakeholders to understand their needs and challenges related to the Broking Platform and Risk Intelligence Central.
• Identify, troubleshoot, and resolve platform issues to ensure smooth operations.
• Gather, document, and analyse business requirements for new features and enhancements.
• Administer CRB tools, managing user access and permissions.
• Facilitate access to reporting and management information, enabling data‑driven decision making.
• Drive tool adoption through training sessions, community mobilisation, and user support activities.

Required profile

• Fluent in French (minimum C1, preferably C2) and English (minimum B2).
• Strong analytical thinking and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Meticulous attention to detail in documentation and reporting.
• Familiarity with project‑management methodologies such as Agile or Waterfall.

Required skills

• Tableau
• Power BI