Key Account Manager – Food Retail (Portugal)

About the role

We are seeking a Key Account Manager to lead our Food Retail national accounts in Portugal. Reporting to the National Key Account Director, you will own the full account cycle, from planning and negotiation to P&L management and promotional execution.

Key responsibilities

• Manage assigned national retail accounts in the Food Channel, delivering business objectives and KPIs.
• Develop and lead the Annual Account Plan / Joint Business Plan with a long‑term strategic focus.
• Identify opportunities and risks, proposing action plans to drive profitable growth.
• Negotiate annual agreements, commercial conditions and promotional calendars with key customers.
• Collaborate with Trade Marketing, Commercial Finance, Demand Planning, Business Intelligence and Point‑of‑Sale teams to ensure aligned execution.
• Monitor forecasting, P&L performance and promotional effectiveness.

Required profile

• Commercially driven with a strong results orientation.
• Proven experience managing retail customers and building trusted relationships.
• Confidence working with sales data, P&L, forecasting and promotional plans.
• Strong negotiation skills and ability to handle complex conversations.
• Structured, proactive approach with attention to detail.
• Ability to collaborate across functions and align differing priorities.
• Curiosity about customer business models, market trends and competitor dynamics.
• Continuous‑improvement mindset and ambition to grow within a commercial organisation.

Required skills