Software Engineer II - Data Platform

About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team‑first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

Key responsibilities

• Contribute to the next generation of Five9’s modern SaaS platform and applications, providing businesses the ability to improve customer service through AI in the Contact Center.
• Play a critical role in developing a highly‑available, highly‑scalable and reliable infrastructure for microservices.
• Apply expertise of cloud computing stack, broad software technologies, and open‑source tools to resolve complex cloud platform challenges.
• Gain deep application‑level knowledge of existing systems and contribute to their overall design.
• Dive deep into the software stack to troubleshoot and provide production support as needed.
• Work with a team of peers, share a passion for what they’re creating and pull your own weight.

Required profile

• 3+ years of software development experience as part of a Java development team using Spring Boot.
• 1+ years with Cloud Platform (AWS, Azure, GCP) and Spring Cloud.
• Bachelor’s degree in an engineering field (advanced degree highly desirable).
• Good understanding of private and public cloud design considerations, virtualization, global infrastructure, distributed systems, load balancing, networking, event processing, massive data storage and security.

Required skills

• Java
• Spring Boot
• Spring Cloud
• Google Cloud Platform (BigQuery, Cloud Storage, Cloud Functions, Pub/Sub, App Engine, Cloud SQL)
• Docker
• Kubernetes
• Continuous Delivery / CI‑CD pipelines
• AWS and Azure (as plus)

What we offer

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance
• 25 days Annual Leave plus public holidays