Senior DevOps Engineer

About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, delivering cloud innovation to customers worldwide.

Key responsibilities

• Build hybrid‑cloud solutions as part of the Cloud Platform Infrastructure Team.
• Create automation capabilities for CI/CD and progressive delivery of cloud‑native applications.
• Enable development teams with cloud‑native workflows, training, and toolsets focused on scale and high availability.
• Design and build secure, highly scalable enterprise‑grade platform tools.
• Document and communicate architecture and implementation solutions.
• Collaborate with product managers, architects, testers, and developers.
• Troubleshoot and support the production cloud platform.

Required profile

• 7+ years of professional DevOps or production operations experience.
• 5+ years delivering cloud‑native applications.
• Strong hands‑on experience with CI/CD tools such as GitLab, GitHub, Jenkins.
• Deep knowledge of public cloud infrastructures (GCP preferred, AWS, Azure).
• Expertise with Kubernetes, Helm, Istio, GKE/EKS, Terraform, and SRE/DevOps practices.
• Proven ability to build Infrastructure as Code and automate software delivery.

Required skills

• CI/CD (GitLab, GitHub, Jenkins)
• Google Cloud Platform (GCP)
• Amazon Web Services (AWS)
• Microsoft Azure
• Kubernetes, Helm, Istio
• Terraform
• Python, Golang, Java
• Linux systems

What we offer

• Five9 Shares
• Bonus Scheme
• 10% Flex Benefit
• Meal Allowance
• Medical and Life Insurance
• 25 days annual leave plus public holidays