Operations Clerk

About the role

UPS is looking for an Operations Clerk to help improve its services and customer satisfaction through administrative work. The position is seasonal and temporary, with shifts in Lisbon (Monday to Friday, 08:00-13:00 and 16:30-21:30) or Porto (Monday to Friday, 09:00-14:00 and 15:00-20:00). Candidates apply online, attaching an updated CV and stating their preferred location and shift.

Key responsibilities

• Support the various administrative tasks that arise each day within the department.
• Work with colleagues in the department to help achieve company objectives.
• Communicate with customers by phone and email.
• Welcome and assist customers at reception.
• Ensure compliance with company policies and internal procedures.
• Scan and process documents related to shipments and goods.
• Carry out other tasks needed to support the department's operation.

Required profile

• Fluency in Portuguese; intermediate English preferred.
• Preferred qualification: secondary education (12th grade or equivalent).
• Previous experience in a similar role is an asset.
• Proactive, organized, able to handle complex situations and meet deadlines.

Required skills

• Basic computer skills.

What we offer

• Competitive salary.
• Temporary positions across different locations and work schedules.
• Company-provided training.