Manager, Global Advertising Operations

About the role

JLL is looking for a proactive and highly organized Manager, Global Advertising Operations to join its team in Lisbon. Reporting to the Global Director, Paid Media, the role is central to the operational workflow behind global paid media campaigns, covering the technical and administrative tasks that support them. It involves managing support requests, implementing campaign tracking, keeping advertising data accurate, and helping turn current processes into scalable, automated workflows.

Key responsibilities

• Lead Ad platform tagging and tracking implementations, such as multi-market launches on Google, LinkedIn and Meta
• Mentor junior AdOps team members and regional colleagues
• Manage the day-to-day AdOps support queue and resolve routine technical and administrative issues
• Handle user access requests across paid media platforms in line with governance protocols
• Implement standard paid media tracking (pixels and Floodlight tags) via Google Tag Manager and other systems, and assist with advanced solutions like CAPI and Enhanced Conversions
• Run quality checks on campaign setups so tracking works correctly before launch
• Execute purchase order requisitions for campaigns and platform expenses, and help with monthly financial reconciliation
• Maintain process documentation, governance guidelines and team resources on the SharePoint site
• Audit campaign naming conventions, support vendor and agency onboarding, and suggest workflow improvements

Required profile

• 5+ years of hands-on advertising operations or digital marketing experience
• Prior experience mentoring a junior team member
• Highly organized, process-driven, with strong attention to detail
• Proactive problem solver able to handle several tasks and deadlines
• Strong written and verbal communication skills
• Eagerness to learn in the field of advertising technology and operations

Required skills

• Google Tag Manager and other tagging systems
• Familiarity with project management tools such as Workfront
• Proficiency in Microsoft Excel