Key Account Manager – DSO

About the role

The Key Account Manager – DSO will be responsible for driving growth of Straumann Group’s Dental Service Organization (DSO) accounts in Portugal. Reporting to the National Key Account Manager DSO, you will build long‑term strategic partnerships, develop account plans and maximise the share of wallet across the full product portfolio.

Key responsibilities

• Engage with DSO customers post‑sale to ensure value realization and satisfaction.
• Grow market share and Straumann Group’s share of wallet within each DSO account.
• Populate and manage a DSO sales funnel, produce accurate forecasts and strategic account plans.
• Identify cross‑selling and upselling opportunities across implants, bone regeneration, digital solutions and orthodontic aligners.
• Collaborate with the global DSO team and internal functions to execute deals and support new customer acquisition.

Required profile

• Proven experience in key account management, preferably within dental, medical devices or related high‑tech sectors.
• Strong ability to develop and maintain strategic, long‑term partnerships.
• Excellent understanding of consultative sales approaches and value‑based selling.
• Fluent in Portuguese and English, with strong communication skills.

Required skills