Interim Quality Representative (12‑month contract)

About the role

CHEP is seeking an Interim Quality Representative for a 12‑month fixed‑term assignment. You will act as the primary quality liaison for both CHEP‑owned and subcontracted plants, ensuring that all operations meet the company’s rigorous quality standards.

Key responsibilities

• Implement and manage the Quality Audit program across all sites, aligning with corporate quality objectives.
• Deliver quality and compliance training to operations teams.
• Serve as the customer‑facing quality representative, leading issue resolution through root‑cause analysis and corrective actions.
• Conduct regular and unannounced product and process audits.
• Analyse defects, investigate non‑compliance, and drive continuous improvement.
• Support product and process improvement initiatives and quality roll‑outs.
• Lead investigations into product and service failures, providing coaching where required.
• Monitor and report key quality metrics such as AQL, damage ratios, and QMS compliance.
• Facilitate communication of quality updates, procedural changes, and investigation outcomes.
• Maintain and support quality management systems and assist in implementing new procedures at plant level.

Required profile

• Bachelor’s or Master’s degree in Engineering, Business Administration or a related field.
• Hands‑on engineering experience in a quality environment.
• Fluency in Portuguese and English; Spanish is a plus.
• Green Belt qualification.

Required skills

• Lean Six Sigma Green Belt
• Quality Auditing
• Root Cause Analysis
• Quality Management Systems (QMS)

What we offer

• 12‑month fixed‑term contract
• Opportunity to work across multiple plants and 3PL service centres
• Professional development in quality leadership