Head of JoomAI

About the role

Joom Group is launching JoomAI, an AI‑driven assistant that will become an operating system for e‑commerce merchants. As Head of JoomAI you will own the product vision, build the team, and drive the creation and scaling of this innovative solution.

Key responsibilities

• Define and execute the product strategy and roadmap for JoomAI.
• Build and expand integrations with external platforms such as ERP systems, Mercado Livre, WhatsApp, turning the assistant into an operator that executes tasks on behalf of sellers.
• Work directly with e‑commerce sellers to identify high‑value use cases and translate them into product decisions.
• Design, develop and ship AI agents and automated workflows that solve recurring seller problems.
• Lead a focused product and engineering team, fostering collaboration across Joom’s international offices.

Required profile

• Proven experience in a senior leadership role within a startup or high‑growth tech company.
• Strong entrepreneurial mindset with a track record of building products from 0 to 1.
• Exceptional strategic thinking, problem‑solving and decision‑making abilities.

Required skills

• Hands‑on experience with large language models (LLMs).
• Practical knowledge of AI agents, including evaluation of quality and failure modes.

What we offer

• Competitive base salary, performance‑based bonuses and stock options.
• Office‑first model with flexible hours and up to 52 remote work days per year.
• Full relocation support for employees and families.
• Comprehensive health insurance, daily meal allowance and 100% paid sick leave.
• Opportunities for professional growth, training, English courses and international collaboration.