Executive, New Business Development

About the role

The Executive, New Business Development will drive growth by identifying and acquiring new clients for LinkActiv's Contact Center solutions. This full‑time position combines strategic planning, consultative selling, and cross‑functional collaboration to expand the company's market presence.

Key responsibilities

• Research and prospect organizations that can benefit from Contact Center, Customer Experience, and Business Support solutions.
• Develop and execute strategic business development plans to generate qualified leads and meet revenue targets.
• Build a robust sales pipeline through cold calling, networking, referrals, digital outreach, industry events, and partnerships.
• Conduct discovery meetings to understand client challenges and objectives.
• Present solutions, create customized proposals, and lead the full sales cycle from qualification to contract negotiation and closing.
• Maintain relationships with executive‑level decision‑makers across Operations, Customer Experience, HR, Procurement, and C‑suite.
• Collaborate with internal teams to ensure solution feasibility and smooth client onboarding.
• Track opportunities, manage forecasts, and report on sales performance.
• Represent the company at conferences and industry events to generate new leads.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Communications, Sales or a related field (or equivalent experience).
• Minimum three years of proven success in Business Development, B2B Sales, Strategic Sales, or New Business Acquisition.

Required skills

• Strong understanding of commercial operations and end‑to‑end sales processes.

What we offer

• Opportunity to work in a passionate, customer‑focused environment.
• Competitive compensation tied to performance.
• Professional growth through exposure to a variety of industries and clients.