Director, PMO

About the role

Neara creates physics‑enabled digital twins of electricity grids to help utilities stress‑test infrastructure against extreme weather. As Director, PMO you will lead the newly‑formed PMO for the European business, shaping processes, tools and standards that drive software delivery excellence.

Key responsibilities

• Manage end‑to‑end delivery of complex, high‑value enterprise software engagements from kickoff through go‑live.
• Apply and reinforce project‑management best practices, setting the bar for implementation quality.
• Maintain accurate project tracking, reporting risks, milestones and value delivery to leadership dashboards.
• Identify and resolve risks by coordinating across Customer Success, Product and Engineering teams.
• Design and maintain onboarding and continuous learning systems for the Customer Success team.

Required profile

• 5+ years experience in Customer Success, Professional Services or PMO, driving complex software implementations.
• Proven track record managing enterprise software projects or large‑scale transformation programs.
• Experience improving project‑management standards and processes, not just following them.
• Strong communication skills to translate project status, risks and trade‑offs for senior leadership.

Required skills

• Proficiency with project‑management tools such as Fibery, Jira or Asana.
• Ability to build and maintain automated reporting, dashboards and tracking systems.
• Comfort working with data‑driven project metrics.

What we offer

• Opportunity to stand up a brand‑new PMO function and shape global operations strategy.
• Work on physics‑enabled digital twins that protect energy grids worldwide.
• Strategic autonomy within a collaborative, mission‑driven culture.