Community Manager

About the role

As a Community Manager at Air Apps you will shape and nurture the global user community for our AI‑powered Personal & Entrepreneurial Resource Planner. You’ll create a welcoming environment across forums, social media groups and user events, driving engagement and brand loyalty.

Key responsibilities

• Develop and execute community engagement strategies to grow and support user communities.
• Manage and moderate forums, social media groups and discussion platforms.
• Respond to user questions, moderate discussions and foster positive interactions.
• Organise and promote community events, webinars and Q&A sessions.
• Collaborate with marketing, product and support teams to ensure a seamless user experience.
• Monitor and analyse community metrics to optimise strategies.
• Identify and activate brand advocates, ambassadors and super‑users.
• Maintain community guidelines and ensure a safe, inclusive space.

Required profile

• 3+ years of experience in community management, social media or customer engagement.
• Strong written and verbal communication skills with the ability to inspire users.
• Proven ability to handle sensitive situations, mediate conflicts and enforce guidelines.
• Experience planning and executing community‑driven events.
• Data‑driven mindset with ability to analyse engagement data.

Required skills

• Discord
• Reddit
• Facebook Groups
• Slack

What we offer

• Apple hardware ecosystem for work.
• Annual bonus.