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Clinic Manager

Impress · Porto

🇬🇧 English

Job description

About the role

Impress, the leading European orthodontic chain, is seeking a Clinic Manager to oversee all operations and sales of a dental clinic. You will work closely with the Lead Orthodontist to create a patient‑focused culture, ensure high‑quality clinical care, and drive business performance.

Key responsibilities

  • Lead daily clinic operations, including staff scheduling, workload allocation, and facility management.
  • Own the clinic’s P&L, monitor revenue and expenses, forecast budgets, and approve expenditures.
  • Achieve a minimum 60% sales conversion rate while delivering best‑in‑class patient experiences.
  • Recruit, develop, coach, and evaluate a cross‑functional team to maximize performance.
  • Handle patient complaints, drive quality‑improvement initiatives, and use data analytics to refine processes.
  • Step into any non‑orthodontist role as needed, from patient visits to front‑desk support.

Required profile

  • Hard‑working, detail‑oriented, and approachable with a positive attitude.
  • Strong sense of urgency and a solutions‑oriented mindset.
  • Proven ability to lead teams, manage budgets, and meet sales targets.
  • Excellent communication and interpersonal skills.

Required skills

    What we offer

    • Opportunity to shape the culture of a fast‑growing, fully digital orthodontic clinic.
    • Leadership role with full P&L responsibility.
    • Collaborative environment focused on patient care and innovation.

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    Published 2 months ago

    33 views · 0 interested

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