Assistant Customer Manager - Banking & Corporate Services

A propos du poste

Join a leading international financial institution as an Assistant Customer Manager at our Lisbon branch. This role is pivotal in strengthening the economic and commercial ties between China, Portugal, and Europe by providing high-quality financial services to a diverse clientele.

Missions principales

• Support customer service functions to ensure excellence in client relations.
• Maintain and nurture positive relationships with both corporate and private clients.
• Assist in the daily operational activities of the Lisbon branch.
• Respond efficiently to client inquiries and provide appropriate banking solutions.
• Contribute actively to the branch's strategic objectives and service quality standards.

Profil recherché

• Proven interest or experience in the banking or financial services sector.
• Strong interpersonal skills with a client-centric mindset.
• Ability to work effectively in a multicultural and international environment.
• High level of professionalism and attention to detail.
• Proactive attitude towards problem-solving and operational support.

Competences requises

• Customer Relationship Management (CRM)
• Banking Operations & Services
• Financial Product Knowledge
• Excellent Communication Skills
• Multicultural Adaptability