Analista de Cobranzas y Taquilla (Front Desk)

About the role

Veconinter is seeking a Collections and Front Desk Analyst to provide high‑level operational, administrative and financial support for its cash desk and collections functions. The role is primarily remote but requires periodic visits to Puerto Rico ports.

Key responsibilities

• Execute collection activities, maintain continuous phone/digital contact with clients and special accounts.
• Download and reconcile port system statements and ensure daily cash‑desk balancing.
• Issue receipts, update corporate systems, and monitor guarantee deposits for consignees.
• Send preventive notifications for future release charges at docks and terminals.
• Support administrative audits, represent the company commercially, and coordinate on‑site client visits when needed.

Required profile

• Bachelor’s degree in Business Administration, Accounting, Finance, International Trade or related field.
• Minimum 2 years of experience in corporate customer service, billing, payment reconciliation and portfolio management.
• Advanced or intermediate‑advanced English (C1/B2) for corporate communication and port‑system usage.
• Preferable background in logistics, maritime transport or customs.

Required skills

• Proficiency with MS Office, especially intermediate/advanced Excel (pivot tables, reconciliation formulas).
• Experience using ERP or sector‑specific platforms.