Product Manager (Domains & DNS) - Fully Remote
openprovider · Portugal Remote
Descrição do cargo
About the role
Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004, now a fully remote organisation with more than 90 team members across 20+ countries. Its domain portfolio is more than registrations, and as Product Manager for Domains & DNS you will grow the revenue from it while keeping compliance sound and resellers' trust high. You report to the Director Product and work in the Domains squad alongside Engineering, Domain Operations, Sales, Support, Marketing and Finance.
Key responsibilities
- Lead TLD integrations and accreditations end to end: build the business case, support registry contracting, deliver the technical integration, implement business policies and compliance, launch and hand over to Domain Operations, and migrate TLDs off upstream suppliers.
- Maintain the integration roadmap, prioritised by domains under management and margin uplift, and measure each migrated TLD's margin against its business case.
- Own the aftermarket product, including reseller tooling and fast, reliable transfers after each sale.
- Own parking monetisation for eligible domains, covering provider performance, page-content standards and reseller revenue share.
- Run the expiring domains program (auctions, drop-catch, backorders, DAX) within each registry's rules and ICANN policy.
- Act as product owner of the registry automation pipeline, owning its requirements, roadmap and quality measurement, agreed quarterly with Domain Operations.
- Support the Director Product and Lead PM on reseller platform and module roadmaps through discovery and specifications.
- Equip Sales, Support and Marketing for each integration change with a changelog, internal FAQ and support briefing.
- Take part in agile delivery: grooming, sprint planning, stand-ups and retros, keeping Jira items sprint-ready.
Required profile
- TLD and registry knowledge: gTLD and ccTLD models, accreditation processes and regional policy specifics.
- Domain systems and EPP: in-depth understanding of DNS, EPP and registry-side processes.
- Domain policy literacy: applying ICANN policies (ERRP, Transfer Policy, DNS abuse obligations) and registry expiry rules to product design.
- Aftermarket and monetisation economics: marketplace dynamics, parking yield, auction mechanics and reseller revenue-share models.
- Requirements writing: clear PRDs, acceptance criteria and bug reports.
- Analytical thinking, stakeholder management with registries and internal teams, and clear communication to technical and non-technical audiences.
- AI proficiency: using AI tools daily and building AI workflows.
Required skills
- Jira and Confluence; experience with EOS is a plus.
- Agile delivery and documentation.
What we offer
- 100% remote work, flexible hours and paid time off and sick leave.
- Quarterly review and annual salary review.
- Internal workshops, knowledge-sharing sessions and courses in the Openprovider Academy.
- A virtual office and ISO 27001-certified remote workplace.
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Publicado há 11 minutos
Expira em 1 mês
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openprovider
Portugal Remote