Polish Speaking Digital Trust and Safety Team Leader

About the role

We are looking for a Polish‑speaking Digital Trust and Safety Team Leader to join our fast‑growing Fintech company in Lisbon. This on‑site, full‑time position places you at the centre of our digital operations, ensuring a safe and trustworthy experience for all users.

Key responsibilities

• Lead, motivate and develop a team of Digital Trust and Safety Specialists.
• Monitor platform standards, investigate content‑moderation, fraud and policy‑enforcement issues.
• Provide mentorship, feedback and professional growth opportunities for team members.
• Coordinate rapid responses to sensitive cases involving safety risks, privacy concerns or policy breaches.
• Collaborate with Quality Assurance, Training and Compliance to share insights and drive improvements.
• Analyse trust‑and‑safety metrics, produce reports and recommend workflow optimisations.
• Assist in recruiting, onboarding and fostering an inclusive team culture.
• Ensure adherence to company guidelines, confidentiality and regulatory compliance.

Required profile

• Native or near‑native Polish (C1) and strong English communication (B2+).
• Proven leadership experience in digital trust, safety, content moderation or related fields.
• Excellent analytical mindset with attention to detail, especially for complex or sensitive cases.
• Solid understanding of online security, digital risks and evolving content policies.
• Ability to work in a fast‑paced, multicultural environment and motivate teams toward shared goals.
• Flexibility to work rotating shifts between 09:00‑21:00, Monday to Sunday.

Required skills

• Polish language proficiency (C1)
• English language proficiency (B2+)

What we offer

• Long‑term, secure employment with a rapidly expanding Fintech leader.
• Comprehensive, fully‑paid benefits package.
• Opportunities for professional development and career progression.