Hostperson – Prime Position at Hyatt Regency Grand Reserve

About the role

The Hostperson will join the team at Hyatt Regency Grand Reserve Puerto Rico, a premier ocean‑front resort managed by Pyramid Global Hospitality. This position focuses on delivering exceptional service and creating memorable experiences for guests in a dynamic, award‑winning environment.

Key responsibilities

• Deliver exceptional service and create memorable experiences for guests.
• Assist guests with inquiries, check‑in and check‑out processes, and provide information about resort amenities.
• Collaborate with other hotel departments to ensure smooth operations and guest satisfaction.

Required profile

• Open to candidates at any experience level, from entry‑level to seasoned hospitality professionals.
• Enthusiastic about working in a supportive, engaging environment surrounded by natural beauty.
• Willingness to learn, grow, and take on stretch assignments within a diverse portfolio of properties.

Required skills

What we offer

• A supportive and engaging workplace within a stunning ocean‑front resort.
• Opportunities for career development across multiple hotel departments.
• Exposure to a global hospitality brand and a diverse portfolio of properties.