Air Operations Specialist – International Shipments

About the role

Courier Network is seeking an Air Operations Specialist to manage the daily handling of international air‑freight shipments. You will work on‑site in Lisbon, coordinating bookings, consolidations and route planning to meet critical deadlines for time‑sensitive and mission‑critical deliveries.

Key responsibilities

• Coordinate airline bookings, cargo consolidations and optimal routing for international shipments.
• Monitor shipment status in real time, resolve operational issues and communicate updates to clients, agents and logistics partners.
• Prepare, verify and manage all air‑freight documentation, ensuring compliance with customs and regulatory requirements.
• Collaborate with internal teams to maintain service quality, alignment and continuous improvement.
• Support commercial activities, negotiate services and identify opportunities for business expansion.

Required profile

• Analytical mindset with ability to interpret operational data and optimise processes.
• Strong verbal and written communication skills in Portuguese, English and German.
• Experience supporting commercial activities and negotiating air‑freight services.
• Proven project‑management and organisational abilities to handle multiple shipments simultaneously.
• Previous experience in air‑freight operations or logistics, with knowledge of documentation and regulations.

Required skills

• Cargo‑management systems proficiency