Account Manager – Retail (Portugal)

About the role

Glovo is seeking a Strategy & Account Manager for its fast‑growing Retail vertical in Portugal. You will work closely with top retail partners to boost orders, users and revenue while shaping the instant‑delivery experience.

Key responsibilities

• Enhance operational performance metrics (orders, users, revenue) for designated top retail partners.
• Foster long‑term partnerships, driving business metrics, promotions and partner retention.
• Provide strategic counsel on delivery operations using industry insight and data analysis.
• Build and maintain relationships through proactive communication, meetings and business reviews.
• Gather partner feedback and translate it into product, marketing and operations improvements.
• Represent Glovo’s mission, brand values and product offerings to partners.

Required profile

• 1‑2 years of experience in high‑performance analytical roles such as consulting, startups or business operations.
• Proficiency in data analysis with Google Sheets and ability to deliver actionable insights.
• Passion for delivering exceptional customer experiences and nurturing partner relationships.
• Excellent communication and interpersonal skills, able to influence stakeholders.
• Strong project execution capability, working autonomously from inception to completion.
• Fluent in English and native Portuguese, with an empathetic and inclusive attitude.

Required skills

• Google Sheets
• Data analysis

What we offer

• Private health insurance.
• Monthly Glovo credit for meals.
• Hybrid work model – two days remote per week and up to three weeks of location‑independent work per year.
• Personal days off.
• Online therapy and wellbeing benefits.