Waiter / Waitress

About the role

Four Seasons Lisbon is looking for a dynamic and enthusiastic Waiter / Waitress to join its Food & Beverage team. The role delivers exceptional service so that guests enjoy a memorable dining experience reflecting the restaurant's and hotel's standards.

Key responsibilities

• Provide attentive, personalized food and beverage service to guests.
• Guide guests through the menu, recommend dishes and answer questions about food, wine and cocktails.
• Keep tables properly set up and maintained during service, and keep service areas clean and organized.
• Anticipate guest needs, coordinate with the kitchen on special requests and collaborate with stewarding, culinary and housekeeping teams.
• Operate tea/coffee equipment and maintain guest history records.
• Follow safety and hygiene protocols and assist with service across hotel outlets, events and in-room dining.

Required profile

• High school diploma or equivalent experience.
• At least 1 year of experience in a similar role in a luxury hotel or high-end restaurant.
• Strong interpersonal skills, attention to detail and ability to work in a fast-paced, team-oriented environment.
• Portuguese and English reading, writing and spoken proficiency.
• EU passport or legal right to work in Portugal.
• Flexible scheduling availability.

What we offer

• Competitive compensation package.
• Statutory vacation allowance plus one extra day of paid leave.
• Training programs and career development, including international taskforce opportunities.
• Employee travel program with free stays at Four Seasons properties worldwide.
• Employee uniforms, complimentary meals at the employee restaurant, birthday cake from the pastry team, medical insurance (extendable to family) and on-site doctor access.
• Retail, spa and F&B discounts, an on-site gym and the FS Benefits platform.