Manager, Business/Systems Analysis - Sales Systems

About the role

Mastercard is seeking a Manager to lead Business and Systems Analysis for its Sales Systems within the Services organization. The role focuses on driving large‑scale system improvements, integrating new and existing businesses, and enhancing usability across a portfolio of SaaS solutions.

Key responsibilities

• Lead system improvement initiatives for Sales platforms, covering business integrations, M&A, and strategic priorities.
• Partner with cross‑functional teams to design, implement, and govern innovative system solutions.
• Serve as the liaison between business stakeholders and technology teams, translating requirements into technical stories.
• Collaborate with system engineering on design, integration, testing, and deployment of solutions.
• Support adoption campaigns, data‑quality initiatives, reporting, testing updates, and training programs.

Required profile

• Proven experience managing large‑scale system projects in a sales or services environment.
• Strong ability to work with diverse business lines and technology groups.
• Excellent communication skills to bridge business and technical stakeholders.
• Experience with data‑driven improvement efforts and governance processes.

Required skills

• Salesforce.com
• Marketing Cloud
• Outreach CPQ
• Ironclad
• Seismic
• Certinia PSA
• SAP
• Oracle
• SingleView
• Tableau

What we offer

• Opportunity to work on global, data‑focused initiatives within a leading payments company.
• Collaborative, agile environment with exposure to cutting‑edge technologies.