Junior Data Analyst – CRM

About the role

Farfetch is looking for a Junior Data Analyst focused on CRM to join its Marketing team in Porto. You will turn raw data into actionable insights, support promotional campaigns and help measure the impact of loyalty and retention initiatives.

Key responsibilities

• Translate complex data into clear business insights for senior leadership.
• Collaborate with the commercial team to design and optimise promotional campaigns.
• Design and execute A/B and multivariate tests to assess incrementality of promotions.
• Build, automate and maintain reports and dashboards supporting core business functions.
• Identify new loyalty, retention and commercial opportunities through exploratory analysis.
• Define KPIs and apply analytical models to measure the success of strategic initiatives.

Required profile

• Fresh graduate or 1‑2 years of experience in a data‑analytics role, preferably in a tech environment.
• Strong analytical and quantitative abilities; experience testing hypotheses and measuring outcomes.
• Degree in a quantitative field is a plus.

Required skills

• Expertise in SQL (BigQuery experience is a plus).
• Proficiency with data‑visualisation tools such as Looker, Tableau, Google Analytics, Data Studio, PowerBI or Microstrategy.
• Advanced Excel skills.