IT Training Lead, Senior Manager

About the role

Fresenius Medical Care's Care Enablement segment develops medical products, digital health solutions and therapies for patients with chronic kidney disease. As IT Enterprise Training Lead (Senior Manager) in Portugal, you will establish and lead a scalable, high-quality training capability across all IT programs and projects, setting governance, methods, tools, metrics and delivery model. You will immediately lead the training workstream for ESPHORA, a multi-year, multi-release SAP S/4HANA transformation, coordinating training across releases, regions and stakeholder groups.

Key responsibilities

• Refine and maintain the training approach across releases, prioritizing scope and sequencing by business criticality and program readiness
• Integrate the training workstream into the program plan, aligning with PMO milestones, release schedules and deployment activities
• Drive structured training plans covering content development, Train-the-Trainer (TTT), End User Training (EUT) and deployment readiness, and control content updates and rework
• Partner with Global Process Owners, IT Leads, Deployment Leads, PMO and regional and local leaders, and oversee business approval of learning needs assessments and curricula
• Manage and escalate risks, issues and dependencies affecting training delivery, and coordinate LMS administration, training coordination and content development
• Define the localization approach, oversee translation and localization, and ensure training materials are consistent globally and locally
• Track training metrics such as completion, assessment results and learner feedback, report status to program leadership and drive improvements based on data and lessons learned

Required profile

• 7+ years in Learning & Development, including leading training workstreams in large, global transformation programs
• Demonstrated end-to-end training delivery for ERP or SAP programs, and experience in complex, matrixed, multinational program environments
• Proven ability to align cross-functional stakeholders and resolve conflicting requirements
• Strong program and project management, stakeholder management, ownership, judgment and analytical thinking

Required skills

• Working knowledge of SAP and core business processes (Finance, Supply Chain, Manufacturing)
• Experience managing multilingual and global training deployments

What we offer

• Hybrid work arrangement within a standard office environment
• Health insurance and life insurance
• Daily meal allowance
• Opportunities for self-directed career planning and professional development